The Watch Repair Associate completes basic watch repairs, cleaning, and battery changes on quartz, mechanical and automatic watches under Watchmaker’s instruction. Answers questions concerning job charges, job completion, pick-up dates, and job complexity.

watch repair

Qualified Candidates should have:

  • Keen hand eye ordination.
  • Attention for detail.
  • Borsheims is willing to provide appropriate training.

Responsibilities and duties:

  • Receives merchandise from watchmaker assistant or sales associate for repair, adjustment, cleaning, etc.
  • Communicates best option and repair price.
  • Under the supervision of the Watchmaker, examines watches for restrictions in design limitations.  Proceeds with basic repairs using techniques necessary to complete work.
  • Performs miscellaneous basic and intermediate level repairs on quartz, mechanical, and automatic watches.
  • Removes and replaces movements, batteries, etc.  Performs ultrasonic cleaning, refinishes/polishes and repairs bracelets.
  • Answers questions concerning job charges, job completion, pick-up dates, job complexity, etc.
  • Assists in ordering parts and tools needed in order to complete customer requests.
  • Sizes all types of karat, non-karat and platinum watch bands.
  • Maintains appropriate workflow and on-time repair dates as promised to customers.  Communicates with watchmaker assistant to ensure jobs are done by promised delivery date.
  • Assists in evaluating and monitoring all repair equipment, machines, tools, replacement parts and stock.  Works with watchmaker assistant to ensure parts are ordered and tracked.
  • Follows proper procedures for maintaining, storing, and eliminating all chemical solutions associated with required work.  Follows chemical and equipment safety procedures:  MSDS, etc.
  • Performs other related duties as requested.

Essential Functions:

  • Ability to work assigned schedule on a regular basis.
  • Ability to communicate with customers, co-workers, and business contacts in a courteous and professional manner.
  • Ability to see well enough to read small print, identify merchandise, and read a computer screen and printout;  with aid of minor magnification  check quality of work on small parts or entire pieces of watch items.
  • Ability to hear and speak well enough to converse with others in person, via telephone and paging system.
  • Ability to move about the store from department to department, get behind narrow counter areas, and bend down or reach up into drawers/shelves.
  • Dexterity to write in small print, hold on to and use watchmaker tools, handle small watch parts while repairing, bend over and pick up dropped materials, operate a computer keyboard, and operate office equipment.
  • Stamina to sit for over eight hours and focus on small detailed work.
  • Ability to work in a shop environment i.e. elevated noise, minor dust, etc.
  • Ability to lift and carry approximately 20 lbs.


  • Medical/Dental/Life Insurance
  • Flexible Spending Account
  • 401K
  • Regular Weekly Schedule
  • Closed on Sundays/No Late Nights
  • Incredible Employee Discount
  • Service Awards
  • Promote From Within



  • Located In: Omaha, NE
  • Zipcode: 68114
  • Date Posted: April 8, 2016
  • Department: Watch Services
  • Job Type: Full-time Employee
  • Shift: Custom
    Tue: 9:30 am to 6 pm
    Wed: 9:30 am to 4 pm
    Thu: 9:30 am to 8 pm
    Fri: 9:30 am to 6 pm
    Sat: 9:30 am to 5:30 pm
  • Hours: 40 hours per week
  • Start Date: Immediately
  • Occupational Category: 51-2099.00 Assemblers and Fabricators, All Other


  • Name: Jodi Longmeyer
  • Phone: 402-391-0400


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