Experience Watchmaking & Jewelry Repair


Job Title: Jeweler
Department: AsurionJewelry Service Solutions
Reports to: JewelryRepair Depot Supervisor
Location: Smyrna, Tennessee
Primary Purpose: Toservice and repair clients jewelry repairs providing excellent quality and customerservice.


jeweler and watchmakers



  • Perform all repairs to bring damaged jewelry up to the standards required
  • Ensure that all parts required to repair jewelry are the appropriate materials
  • Document the labor and other charges related to completing the repair.
  • Perform a quality inspection on all completed repairs to ensure the highest customer service standards are met.
  • Be willing to aid to the training of others.
  • Maintain all bench tools and equipment.
  • Maintain a clean and safe bench area for repairs to be completed.
  • Ensure all precious metals, stones and findings are controlled to reduce expenses andincrease profit.
  • Remove all scrap gold and other metals from benches nightly for recovery.
  • Any and all other duties that may be given by management.

Knowledge/Skill Requirements:

  • Minimum of two years experience in jewelry repairs.
  • Demonstrated proficiency and skill in the areas of sizing, chain repair, prong and stone setting repairs, all types of tone setting, and polishing or other finishing techniques.
  • Must be able to complete app. 22-30 repairs on average per day dependent upon level of difficulty.
  • Must be able to read and understand instructions to complete repairs.
  • Must be willing to train and share knowledge and experience.
  • Must be organized and able to communicate with others.
  • High School diploma or equivalent.

Classification: Full Time, Non-exempt
Job: Supply Chain
Primary Location: US-TN-Nashville
Organization: Supply Chain


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