The RealReal is the world’s premier online luxury resale consignment marketplace. As part of our operations team, this newly created Watch Technician role has knowledge of high-end luxury watch product history, brand information and service.

watch repair

Role Description:

  • Authenticate and determine acceptance of incoming consignments
  • Assess and confirm condition, serial and model number, and movement
  • Watch product knowledge – brand information and history
  • Perform simple repairs, cleaning, battery replacement, basic mechanical movement regulation and adjustment
  • Ability to work in high-volume environment


  • Ability to diagnose and perform service on basic to moderate complexity watches
  • Meticulous and strong attention to detail
  • Brand certification with Rolex, Cartier, TAG Heuer, etc. a plus


Only The RealReal offers customers access to authenticated designer fashion and fine art in curated sales. Our designer brands include such leading names as Chanel, Hermes, Louis Vuitton, Gucci and Prada, all at up to 90% off original retail. The RealReal takes possession of all items prior to sale in order for its merchandising and curatorial teams, authentication specialists and skilled gemologists to evaluate each item.

We have an award-winning leadership team with a proven track record of success and we are experiencing hyper-growth. This is a unique opportunity to be part of a VC funded start-up that is changing the marketplace. Founded in 2011, we are one of the few online resellers to authenticate and photograph every piece of merchandise on our site. In addition to winning POSH and Fashpreneur Awards, The RealReal has been featured on The Today Show, USA Today, Fortune, Glamour, and Elle. TheRealReal offers competitive salary, stock options, 401k with company match and a full menu of benefits. Join our team and make some history!

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Industry : Apparel & Fashion
Employment type : Full-time
Experience : Entry level
Job function : Customer Service


Meet The RealReal

Apparel & Fashion · 201-500 employees · Founded 2011 · Privately Held


The RealReal is the world’s premier online luxury resale store.

Offering authenticated, pre-owned, designer fashion including Chanel, Hermès, Manolo Blahnik and Cartier — all at up to 90 percent off retail prices —The RealReal eliminates the uncertainty of purchasing luxury goods online. Our team of luxury experts and skilled gemologists curates, evaluates and authenticates the best clothing, handbags, shoes and fine jewelry, creating the web’s best destination for women’s and men’s luxury resale.

The RealReal also offers Fine Art, including paintings, prints & editions, drawings, photographs, mixed media and tabletop sculpture from the Modern, Post-War and Contemporary eras. Our seasoned team of expert curators researches and authenticates every piece of fine art.

A venture capital-funded company, The RealReal was founded by e-commerce veteran Julie Wainwright. For further information, please email us at You can also download our app here:


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