Watch Technician
Who We Are:
We are Crown & Caliber. We started Crown & Caliber because we saw a real lack of transparency in the pre-owned watch market. A luxury watch is not a small investment, and we treat each transaction with the care it deserves. Buying or selling a watch online shouldn’t be a scary thing, so we’re bringing trust back into the equation by being honest about our pricing, letting you in on our processes, and delivering the best experience possible.
We’ve built our business around our watchmaking team. With four certified watchmakers, seven full time watch technicians, and several experienced jewelry refinishers, we run one of the largest full-service watch shops in the southeast—all in-house at Crown & Caliber’s Atlanta headquarters.
The Basics:
Our Watch Technicians play a critical role in supporting our watchmaking and operations teams. They support the company in both pre-sale production and post-sale customer satisfaction. This role is a great chance to be trained in the horology space and work alongside some of the industry’s best certified watchmakers. The right person will make a large impact on our team and see growth opportunity that can be applied towards a potential certification in the industry.
Essential Functions
Dismantling timepieces
Case prep – preparing timepieces for assembly
Performing functionality and condition checks on each finished watch
Cleaning and pressure testing watches as needed
Basic data entry of watch specifications and test results
Assisting sales and operations in customer satisfaction and post-sale order fulfillment
Regularly communicating with internal teams, especially regarding deadlines and delays
Maintaining a high standard of professionalism and quality
Maintaining knowledge of proper and safe use for cleaning chemicals and machinery
Remaining cognizant of and abiding by all of C&C’s security and safety requirements
Education/Work Experience
High school diploma or GED
Mechanical aptitude with strong desire to learn
Basic computer knowledge
Technical experience in the watch and/or jewelry industries preferred, but not required
Working experience with luxury brands is a plus
Strong attention to detail, focus, and acuity
Clear and consistent communication skills
Work Authorization/Security Clearance:
Candidates must be U.S. citizens or green card holders to qualify for employment at Crown & Caliber.
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