Watchmaker / Technical Trainer
Bishop’s Stortford, Hertfordshire
A newly created watchmaking and trainer role has been announced as part of
Xupes continued expansion of their watchmaking department. The role will
focus on creating technical training programs for watchmaker and wider
commercial multi-brand watch training programmes throughout the business to
ensure the whole organisation shares their expertise and passion with our
expanding international customer base. As part of the role you will help
manage and coach our junior watchmakers and technicians.
Xupes is a rapidly expanding international business, specialising in
pre-owned luxury watches. Xupes also has an ever-growing offering of luxury
handbags, jewellery and antiques. The workshop currently holds
accreditations for Cartier and Omega, with some exciting plans for the
The watch service department will echo the Xupes principles and our
exacting standards, working to offer services to customers and the trade,
matching the quality and standards of the manufacturers. The long-term view
will be to establish the company as an authorised service centre for chosen
brands and grow to become a leader within this industry in the UK.
You will be working in a fast-paced, high growth environment and when
required be able to cope with last-minute servicing needs and special
•Full involvement in all workshop processes
•Full involvement in designing and building our new workshop in
•Implementing training programmes in line with the growth/expansion of
•Responsible for the maintenance of the equipment in the workshop.
•Responsible for the presentation and cleanliness of the workshop.
•Servicing of all types of high-end watches including chronographs and
•Ensuring quality of the repairs are in line with the accredited
•Assisting from time to time in polishing of watches.
•Tools/parts supply and control for the brands we work on.
•Occasional interaction with clients and presentation at events held
•Analysing watches for servicing cost with purchasing department when
•Working closely with workshop manager with monthly reviews and KPIs.
Desired Skills And Experience
•Experience with training
•3 years + watchmaking experience
•Good organisational skills.
•Good communication skills.
•Working well as part of a team.
•A self-starter, able to work independently.
•Previous watchmaking and/or polishing experience with the brands
Xupes offers for sale.
•Experience working on both quartz, automatic, chronograph movements