About the job
Do you have a proven track record in prestige watch repairs and service?
Are you passionate about watches / luxury timepieces?
Do you have previous experience in servicing and repairs to all types of mechanical and quartz watches?
Are you a dedicated team player with a passion for delivering excellent customer service?
You will be a role model for our brands, whilst being a dedicated team plater and delivering excellent customer service to ensure that everyone has an exceptional experience. You will play a vital role in delivering the Watches of Switzerland customer expeirence, whilst providing a superior quaility of work throughout the different brands within our Group.
- Proven track record in prestige watch repairs and service
- Experience in servicing and repairs to all types of mechanical and quartz watches
- Commercial awareness
- A team player
- Ability to prioritise and plan own workload
- Flexible and adaptable to change
- Motivated, proactive and dedicated
- Excellent interpersonal and communication skills
- Results driven
The Service Centre has been purpose-built with spacious workshop offering a comfortable, high-end working environment, housing cutting-edge equipment and a team of experts. The Group already has more accredited watchmakers than any other UK retailer, and is proud to be a brand-accredited agent of luxury Swiss horology houses including Rolex, OMEGA, Breitling and Cartier. For generations, customers have trusted the Group’s team of specialists to look after their timepiece – and the new Service Centre will proudly continue this tradition. This exciting opening follows the Group’s rebranding of its aftercare services earlier this year.
As well as complementing the unrivalled in-house services on offer across the network of Watches of Switzerland, Mappin & Webb and Goldsmiths stores, the new Service Centre will further improve turnaround times for clients. Together, the team boasts industry experience from renowned brands such as Rolex, LVMH, Swatch and independent maisons, meaning they’re well equipped to service timepieces of any age or make to the highest industry standards. On occasion, they may make the decision to send more complicated or vintage models to Switzerland, but much of the work can be promptly carried out within the service centre.
Here at The Watches Of Switzerland Group, alongside a competitive salary our benefits also include profit related bonus and staff discount. We have internal training and development programmes to nurture you through your career and make the most of your talent. Opportunities are endless!