Responsibilities include but are not limited to the following:

•Liaising with the Service Department for information on customer orders
•Provide estimations for customers i.e. costings and timescales
•Communicate with suppliers for parts and estimates and work closely with them to establish turnaround times on repairs that cannot be done in house.
•Carry out watch repairs for the Service department and review costs for repair work annually, advising the Managing Director
•Develop good working relationships with shop staff to ensure sufficient service and delivery

watch repair

Skills & Experience:

•Proven track record in prestige watch repairs and service of all styles of movements
•Applicants must be a graduate of an appropriate watchmaking programme e.g. Worstep or BHI
•Good communication skills
•Creativity and initiative
•Computer literate
•Proven organiser with attention to detail
•Prestige brand accreditation such as Rolex, Cartier, Breitling, Patek is desired
•Some coaching and training experience is desired




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