Experience Watchmaking & Jewelry Repair

Position Title: Watchmaker

Location: Manufacturing and Technology Centre, Henley-on-Thames, RG9 4GE

Department: Service Centre

Position reports to: Workshop Supervisor / Head of Technical

Activities: Watch servicing and repair – Enviroment/tool maintenance. ( 95% – 5%)

Scope of work

– Ensures a high level of intervention service to customers

– Manages his/her resources to achieve the goals set in terms of quality, service content as well as promised lead times and profitability

– Uses all available means to improve the effectiveness of his/her service

Tasks

– Operational: Duties are related to the knowledge and level of the given watchmaker

– Provides repairs : Quick repairs when required (bracelet /Strap services-adjustments etc.) Partial repairs to the given level.

– Complete service – Hand-wound mechanicals and simple automatics

– Complete service – Chronographs

– Complete service – Simple complications

– Complete service – Chronograph complications

– Provides basic polishing-refurbishing service ( If required )

Guarantees repair Expected quality (esthetical + functional) with:

– Expected quantity (performance)

– Expected promised lead times

– Backs-up superior in his technical linked tasks, incl. quality feedback

– Respects Bremont’s technical guidelines

– Guarantees quality of his complete environment, maintaining cleanliness on his/her bench and in the locations under his/her responsibility.

– Adopts the most effective and efficient methods to cut down the time spend on each intervention and quality control jobs.

– Supports the estimation, intervention and control phases of customers and stock items (if needed).

– Discusses issues on any trouble-related jobs or problems linked to work load or environment and provides feedback, if any to the superior to achieve productivity level.

– Undertakes special projects assigned to him by his superiors efficiency – best working practice-EHS-technical variations-product knowledge-technical updates and improvements made by manufacturers.

Technical

– Works in a safe and proper manor, has a good understanding of EHS related tasks and procedures. Uses provided safety PPE and maintains them in good order.

– Has a good understanding of equipment and tools in his environment and their safe operation.

– Guarantees quality of his tools and equipment allocated to him. Maintains them in good order and condition carries out an annual tool stock take. Advises his superior when a replacement is required.

– Maintains all equipment and tool in optimum working condition, which includes washing, sterilizing and cleaning.

– Recommends purchase of same that may improve the effectiveness and service of the service centre.

– Promotes quality in order to avoid repeating errors.

– Complies to instructions given by the superior and technical guidelines set out by manufacturers and Bremont and ensures that quality work is being carried out and not compromised.

– Undertakes technical training to expand scope, update best practice, stay current with technical evolution and best working practice.

Qualifications, knowledge and experience:

– Preferred WOSTEP or similar diploma in watchmaking

– Minimum 5 years bench experience.

Competencies and personal attributes:

– Honesty and integrity

– Willing to adapt proactively and positively to new challenges

– Understanding the brand ethos

– A team player but also confident to work proactively without guidance Dexterity, meticulous attention to detail and exemplary organisational skills Able to communicate well, both orally and in writing.

– High standard of written English and grammar

– A hardworking and reliable attitude, able to work autonomously but collaboratively

– Able to work on own initiative and to tight deadlines. Self-motivated and sets high standards and constantly prioritises

– Able to remain calm and focussed under pressure

– Willing to adapt and take on new challenges and driven to continually improve

Job Types: Full-time, Permanent

Benefits:

On-site parking

Work remotely:

No

 

 

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