The RealReal is leading the way in authenticated luxury consignment, online and in real life at our brick and mortar locations. Founded in 2011, we’re growing fast and fundamentally changing the way people buy and sell luxury — a multi-billion dollar industry. With a team of in-house experts who inspect every item we sell, our commitment to authenticity sets us apart and creates a foundation of trust with shoppers and consignors. Our mission to extend the lifecycle of luxury items is leading innovation in sustainable fashion. We’re proud to promote the circular economy and to be the first luxury member of the Ellen MacArthur Foundation’s prestigious CE100 USA.
Employees at The RealReal are dedicated, collaborative and innovative, and we’re looking for exceptional talent to join our team. Build your career with us and enjoy 401K matching, health, dental and vision insurance, commuter flex spending, healthcare flex spending, generous PTO, a mother’s room, flexible work hours and Friday bagels!

watch repair

As the Watches Specialist, you will oversee the facilitation of all watches within the Fine Jewelry and Watch department (FJW) to optimize product quotas by performing the following duties:
Product Facilitation:
+ Execute all aspects of the authentication and pricing process by accurately identifying attributes of the watch
+ Set list prices for all watch brands with direction and final approval from the Horology Team
+ Research fair market value and market demand of watches
+ Adhere to first in, first out methodology to ensure all consignments are prioritized and product flows according to plan
+ Comfort researching market pricing
+ Familiarity with the current secondary market for watches
+ Familiarity with both vintage and modern timepieces

Production Requirements:
+ Evaluate and price a minimum of 50 pieces per day
Communication Requirements:
+ Communicate directly with Watchmakers, FJW Copywriters and Photographers, keeping them informed on any complications, confusion points, requests, etc.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:
+ Associate’s degree or equivalent from two-year college or technical school, FHH certification accepted; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Language Skills:
+ Ability to read, interpret and use watch specific terminology.
+ Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
+ Ability to speak effectively before groups of customers or employees of organization.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and sit. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and color vision.




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