Citizen Watch America represents the sales and marketing for the Citizen Group within the U.S., Caribbean and Latin American markets. The brands included within Citizen Watch America are Citizen, Bulova, Frederique Constant, Alpina, and Ateliers deMonaco. Each individual brand builds upon their very distinctive identities in the market with their unique, differentiated advertising, marketing and brand campaigns. As a combined company, however, the brands can assist each other and leverage the power that a larger unified entity brings.

Our vision is to lead the affordable luxury watch market by offering the most compelling collection of brands and products that are loved, favored, and respected by citizens of the world.

We will continue to leverage our heritage and expertise to enrich the lives of our current and future customers and Employees through unparalleled excellence in creativity, design, craftsmanship, innovation, technology, value, and service.

watch repair


Repairs or replaces quartz, and multi-function movements by performing the following functions:

Performs minor and major repairs, reconditioning, making adjustments to watches and their appearance components and movements using watchmaker tools, including but not limited to case opener, presses, vices, screwdrivers, tweezers, pin pushers, eye loupe and also cleaning, buffing, electronic multi-tester and water testing equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. Other duties may be assigned.

•Opens and closes all types of watches to change watch batteries and perform replacement of minor components, such as crystals and crowns, which require opening of the case.
•Replacement, repair, adjustment and, sizing of bands and band parts, such as pins, links, clasps.
•Replaces, repairs, adjusts and reconditions cases, crystals, stems, crowns, gaskets and other appearance watch components.
•Replaces and repairs quartz-based movements, including Eco Drive: two and three hands, day and date, and multi-function.
•Tests water resistance of water-resistant models using special equipment.
•Cleans watches using ultrasonic cleaner machine, brushes and other means with water and soaps.
•May also test voltage, ohms, power consumption and accuracy of movements using electronic equipment prior to returning watch to customer.
•Updates data of repair performed using computer system to track repair work.
•Maintains productivity and quality of repair standards requirements as set by Manager


•High school diploma or general education degree (GED); four to ten years related experience and/or training on the field of watch repair; or equivalent combination of education and experience.
•Experience repairing quartz watches.
•The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Excellent eye sight and good hand/eye coordination and attention to detail is critical
While performing the duties of this job, the employee is regularly required to sit and use hands and fingers, to handle, or feel objects, tools, or equipment..
•The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.



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