About the job
About Bob’s Watches
At Bob’s Watches, we are redefining the luxury watch experience. As the premier online marketplace for buying, selling, and trading authenticated luxury timepieces, we’ve built a global reputation on trust, transparency, and unmatched expertise.
Our clients are collectors, enthusiasts, and discerning buyers who expect excellence at every touchpoint. We are passionate about horology, luxury culture, and delivering an elevated digital experience that reflects the prestige of the world’s finest watch brands.
The Role
The Watchmaker’s basic responsibilities will be to provide in-store watch evaluations, basic on-site maintenance, and performing quality control checks.
Essential Job Responsibilities
- Basic watch Maintenance
- Clean cases and bracelets w/ ultrasonic cleaner/steam where applicable
- Replacing pins, screws, bracelets, crystals, dials, batteries
- Conduct quality control on out-of-store repaired watches including appearance, proper hand alignment, water resistance documentation and final wipe down and wrap
- Support process for out-of-store watch repair
Qualifications
- Strong technical skills in watch repair and servicing, particularly mechanical and automatic watches.
- Hands-on experience working with watches, including disassembly, cleaning, lubrication, and reassembly.
- Background in quality control, with the ability to perform detailed inspections and functional tests on timepieces.
- Demonstrated high level of accuracy and attention to detail when handling small components and precision instruments.
- Formal training or certification in watchmaking or horology (e.g., WOSTEP, AWCI, SAWTA, or equivalent) is preferred.
- Ability to read and interpret technical documentation, service manuals, and manufacturer specifications.
- Strong organizational skills and the ability to manage multiple repairs while meeting turnaround time expectations.
- Effective communication skills and a collaborative mindset to work closely with internal teams.
- Comfort working on-site in a workshop environment, adhering to safety, cleanliness, and security standards.
- Previous experience with luxury brands, especially Rolex, is a plus.
- A demonstrated ability to learn on-the job
- A passion for watches and excellence in service
- Ability to be customer facing as needed
- Work Schedule: Monday through Friday, 9:00 AM to 5:00 PM.
What We Offer
Join a dynamic team at the forefront of luxury e-commerce.
- Medical, Dental, and Vision Insurance
- Competitive pay
- Complimentary lunches and snacks
- Friendly, collaborative workplace culture
- Company-sponsored events and outings
Join an Award-Winning Team!
We’re proud to share that we were voted one of America’s Best Retailers in USA Today’s Top 500 list — a testament to our commitment to excellence, innovation, and customer satisfaction. If you’re passionate about delivering top-tier service and want to be part of a nationally recognized brand, we’d love to meet you!
The Company reserves the right to alter or amend an employee’s job responsibilities at any time based on the needs of the business. We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws. If you require alternative methods of application or screening, you must approach the employer directly to request this.
Leave A Comment