Experience Watchmaking & Jewelry Repair

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About the Job

Jewelers at Helzberg Diamonds are responsible for providing high-quality jewelry repair services to clients of designated stores in a timely fashion to support store sales and the five-star shopping experience.

Key responsibilities include:

 

* Contributing to the effective movement of client repairs while maintaining a level of quality and turn-around time acceptable to the client.

 

* Ensures that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials.

 

* Properly spends supply expense dollars by maintaining adequate inventory levels without excess.

 

* Contributes to maximizing the financial return of precious metal recoveries (hard scrap, filings, sweeps, vacuum bags, etc.) by following proper asset recovery procedures.

 

* Adheres to all safety-related procedures to reduce the risk of accidents.

 

* Ensures consistency in communicating repair information by assisting in training store associates concerning repair policies and procedures.

 

The ideal candidate will possess:

 

* Associate’s degree or equivalent from two-year college or technical school, two to four years related experience or training, or equivalent combination of education and experience

 

* Advanced knowledge of jeweler’s tools, machinery and equipment required along with advanced jewelry repair knowledge

 

* Ability to be a good decision maker with strong problem-solving skills required

 

* Must be detail oriented

 

* Strong communication skills

 

* Must be able to work flexible hours including evenings, weekends and holidays

 

 

 

 

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