The Certified Luxury Watches polisher performs finishing and cleaning for new and customer-owned jewelry, and watches. The polisher works with all common metals, including platinum, and gemstones as well as some specialty materials.

The polisher is expected to perform finishing and cleaning repairs using standard techniques including buffing with all compounds, lapping, thrumming, satin finishing, sandblasting, hand polishing, ultrasonic and steam cleaning, rhodium plating, etc.

watch repair

The polisher possesses a deep knowledge of jewelry materials including gemstone identification and sensitivity. The polisher understands workshop safety and ensures risks are minimized. Perform merchandise finishing and cleaning on all assigned orders according to Certified Luxury Watches standards:

Quality – Complete all craftwork according to CLW quality and design standards; read, understand and follow written repair instructions and seek clarification when needed; inspect all assigned orders for additional defects and note, repair or escalate as appropriate; perform “specialty craftwork” (e.g. rhodium plating, sandblasting) as appropriate to skill set and work mix.

Productivity – Meet or exceed established productivity standards based on work mix and role.

Organization – Maintain assigned orders in an organized fashion ensuring that due dates are adhered to; report any late or potentially late orders to administration or management. Maintain an accurate log of all assigned orders as specified by management. Request any needed parts, consumable material, tools or supplies according to established procedures; maintain all assigned parts, metals and scrap in a secure and organized fashion and according to established procedures. Knowledge and development:

•Proactively share skills and techniques with coworkers; actively collaborate with coworkers, administration, and management in problem-solving and process improvement. Occupational health and safety:

•Comply with all health and safety requirements including personal protective equipment, hazardous material handling, and disposal, machine guarding, ergonomics, etc.

•Maintain a safe workstation free from risks.

•Provide assistance as needed throughout the center; perform alternate craft work as needed and as capable; assist administration with workflow management; participate in special projects.

•High school diploma or equivalent

•Minimum 2 years experience as a production or repair polisher, jeweler or silversmith, with experience in all aspects of metal finishing

•Verbal and written English language skills

•Ability to meet the physical, cognitive and work environment requirements as outlined below Preferred Qualifications/Primary Job Requirements:

•Experience in jewelry repair

•Technical school diploma

•Craft or technical course work (e.g. trade association training seminar)

•Ability to operate computer-operated technical equipment

Job Type: Full-time



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