Job Description Overview – Bench Jeweler

The Creative Fringe is seeking a bench jeweler for their retail store in Grand Haven MI. This is a great opportunity to work in a creative environment surrounded by great people and quality supplies. The Creative Fringe provides artisan made jewelry and components, quality repair and custom design services, as well as a wide range of classes and supplies all in one location. Reporting to the store owner, the bench jeweler will perform and oversee all aspects of jewelry fabrication and repair in the store. You will use your talent to design one-of-a-kind jewelry for the store and customers as well as restore jewelry to its original design. The candidate must be organized, detail-oriented, and an excellent problem-solver, who is able to produce quality repairs and custom work in a timely fashion. The candidate will also be required to support the growth of the business by providing great customer service and sales assistance as well as developing new designs for the store. The ideal candidate will also be able to teach classes.

watch repair

Job Responsibilities

Chain and clasp repair

Polishing and general finishing

Minor ring repair & sizing

Knotting, stringing and other jewelry repairs

Torch soldering and fabrication

Creating stone mounts and setting stones, mainly semiprecious

Help to grow potential sales through custom design skills and working with customers

Creation of new pieces using informed direction based on trends, marketing strategy, product assortment or teaching purposes

Help to maximize potential sales through effective customer service and sales skills

Teach metalsmithing and beading classes to beginning through advanced students

Follow all proper store procedures, such as opening and closing and cash handling

Demonstrate strong leadership skills and promote The Creative Fringe philosophy of exceptional customer service and creating and maintaining a positive environment for customers and team members, filled with respect and trust


Required Skills

1-3 years bench jeweler or relevant experience in jewelry craftsmanship or metalsmithing degree

Detailed with excellent organizational and project management skills

Excellent customer service and sales skills

Has a high standard for quality work

Proactive and creative problem solving ability

Willing to work retail hours, including nights, weekends and certain holidays

Must be a team player willing to teach and learn and help grow the business

Proficient with computers and word processing software

Excellent verbal and written communication skills

Experience using a cash register and point of sales software

Compensation will be based on experience. Other benefits include weekly bonuses when sales goals are met, generous store discounts, 4 days sick pay, and best of all a creative work environment where you are encouraged to use your talents as well as learn new skills and techniques.


About The Creative Fringe LLC:

The Creative Fringe LLC is a specialty retailer supporting the jewelry maker with quality supplies and instruction as well as supporting the customer looking for ready made items, quality repair and custom design services.




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