We are currently seeking a Jewelry Repair Specialist. This person will be the liaison between the bench jewelers and the customer. This position will handle customer concerns and be passionate about ensuring the customer is taken care of the Diamonds Direct way, 100% of the time.

In order to be considered for this position, please copy and paste the link below into your browser to apply.


watch repair

Ideal candidates will have the following attributes:

Ability to maintain composure in high pressure, fast-paced environment

Good listener and communicator

Organized and good at multi-tasking

Comfortable at handling phone calls and in person correspondence

Professional and welcoming presentation

Demonstrates attention to detail and has a sense of urgency

A passion for the jewelry industry or luxury goods


2-3 years Customer service experience

Excellent computer literacy skills

Experience in the retail industry — jewelry experience is a plus!

Must be willing to work Saturdays


Great culture

Competitive compensation

Great benefits

Rewarding career

Job Types: Full-time, Part-time


Jewelry: 2 years (Preferred)
Customer Service: 1 year (Preferred)

Work authorization:

United States (Required)




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