Job description

The RealReal is the country’s largest online luxury consignment marketplace. Founded in 2011, we are one of the few online resellers to authenticate and photograph every piece of merchandise on our site. In addition to winning POSH and Fashpreneur Awards, The RealReal has been featured on The Today Show, USA Today, Fortune, Glamour, and Elle.

Build a career at The RealReal, a successful and continuously growing luxury fashion start up. We offer a full array of benefits – PTO, 401K, health insurance, lunch at the office, non-retail hours, and much more!

As the Sr. Fine Jewelry & Watches Specialist, you will oversee the facilitation of all Fine Jewelry & Watches (FJW) to optimize product quotas by performing the following duties. This is a production based role.

watch repair

Product Facilitation

  • Execute all aspects of the authentication process by accurately identifying colored stones and diamonds using GIA evaluation techniques as well as testing procedures used to determine precious metal purity
  • Research fair market value and market demand of branded jewelry and watches
  • Set list prices for branded and unbranded jewelry with direction and final approval from the Gemologist and/or Horologist
  • Train all new Sr. specialists and Specialists hired
  • QC product from Specialists when being challenged on harder pieces
  • Help manage the product sort on all received items
  • Adhere to first in, first out methodology to ensure all consignments are prioritized and product flows according to plan
  • Manage process flow of items awaiting price approvals


Production Requirements

  • Evaluate, authenticate and price a minimum of 30 pieces per day, making sure these are some of the hardest to evaluate within the FJW room (larger gemstones, engagement rings)


Communication Requirements

  • Help facilitate interviews
  • Gem identification experts to answer any questions for the rest of the team
  • Provide training, tips/tricks and presentations on all difficult gemstones



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education And/or Experience

GG certification required

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and sit. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and color vision


Only The RealReal offers customers access to authenticated designer fashion and fine art in curated sales. Our designer brands include such leading names as Chanel, Hermes, Louis Vuitton, Gucci and Prada, all at up to 90% off original retail. The RealReal takes possession of all items prior to sale in order for its merchandising and curatorial teams, authentication specialists and skilled gemologists to evaluate each item.

We have an award-winning leadership team with a proven track record of success and we are experiencing hyper-growth. This is a unique opportunity to be part of a VC funded start-up that is changing the marketplace. TheRealReal offers competitive salary, stock options, 401K with company match and a full menu of benefits. Join our team and make some history!

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