Experience Watchmaking & Jewelry Repair

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Location :              Eagan MN US 55122
Job Type :              Full Time
Career Level :      Manager (Manager/Supervisor of Staff)
Education :           High School or equivalent
Category :              Retail
Job Description :
At Movado Group, we are committed to building the strongest brands in the industry – and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth – and we offer our employees unparalleled opportunities for career advancement. We invite you to come share in our success.

We are currently seeking a dynamic individual to join the Movado Company Store team as the Manager of our store located at the Twin Cities Premium Outlets in Eagan, MN.

Roles and Responsibilities:
Achieve financial objectives for the store—this includes meeting or exceeding store sales goals and ensuring that store expense budgets are met
Set sales goals for all store associates and monitor their performance against these goals
Analyze store performance through the use of business analytics and implement programs to enhance store performance
Recruit, hire, train, evaluate and counsel store employees to ensure peak performance
Schedule, organize and assign employees as well as follow up on their work results to maximize store performance
Maintain and enhance the performance of the staff through continuous training and coaching
Identify current and future customer requirements by establishing rapport with potential and actual customers and ensure that the store utilizes excellent CRM practices
Regularly conduct performance evaluations and communicate the appropriate employee improvement plans
Resolve customer issues or complaints in a timely manner and determine the optimal solutions that result in customer satisfaction
Ensure that all store employees maintain the store in accordance with company standards
Provide exceptional customer service and ensure that all employees within the store also provide exceptional customer service
Conduct regular store meetings to keep staff informed of all store and corporate issues
Communicate, implement and manage store marketing and merchandising programs
Execute and monitor loss prevention and shrink programs in accordance with corporate policies
Oversee all store operational issues and administrative duties and ensure the timely opening and closing of the store
Maintain the stability, security and reputation of the store by complying with corporate, legal and security requirements
Regularly communicate and coordinate with the appropriate corporate personnel in operations of the store

Job Requirements :

The ideal candidate will have at least 3 years of experience as a Retail Manager, preferably in watch, jewelry, fashion, accessories, specialty and/or luxury retail
Solid sales background
Open availability and flexibility to work according to needs of the business and to ensure store objectives are met (Flexible Schedule)
Strong business acumen—use of business analytics
Superior skills in managing employees with an ability to develop and mentor as it relates to sales performance
Excellent interpersonal and communication skills
Intermediate computer skills
Education: High School Diploma or equivalence experience

DIRECT APPLICANTS ONLY – NO AGENCIES

One of the world’s premier watchmakers, Movado Group, Inc. designs, sources and distributes watches from ten of the most recognized and respected names in time: Movado, Ebel, and Concord along with our Coach, HUGO BOSS, Juicy Couture, Lacoste, Scuderia Ferrari, Tommy Hilfiger, and Rebecca Minkoff licensed watch brands.

Now is the perfect time to explore watch industry career opportunities with us. Our employees enjoy a competitive compensation and benefit package. Our people are the corner stone of our business – we invite you to grow your career with us.

Movado Group, Inc is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws
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