Watchmaker / Technical Trainer
Bishop’s Stortford, Hertfordshire

Competitive package

A newly created watchmaking and trainer role has been announced as part of Xupes continued expansion of their watchmaking department. The role will focus on creating technical training programs for watchmaker and wider commercial multi-brand watch training programmes throughout the business to ensure the whole organisation shares their expertise and passion with our expanding international customer base. As part of the role you will help manage and coach our junior watchmakers and technicians.

Xupes is a rapidly expanding international business, specializing in pre-owned luxury watches. Xupes also has an ever-growing offering of luxury handbags, jewellery and antiques. The workshop currently holds accreditation for Cartier and Omega, with some exciting plans for the future.

The watch service department will echo the Xupes principles and our exacting standards, working to offer services to customers and the trade, matching the quality and standards of the manufacturers. The long-term view will be to establish the company as an authorized service center for chosen brands and grow to become a leader within this industry in the UK.

You will be working in a fast-paced, high growth environment and when required be able to cope with last-minute servicing needs and special requests.

watch repair


•Full involvement in all workshop processes
•Full involvement in designing and building our new workshop in Bishop’s Stortford
•Implementing training programmes in line with the growth/expansion of the company
•Responsible for the maintenance of the equipment in the workshop.
•Responsible for the presentation and cleanliness of the workshop.
•Servicing of all types of high-end watches including chronographs and small complications.
•Ensuring quality of the repairs are in line with the accredited brands
•Assisting from time to time in polishing of watches.
•Tools/parts supply and control for the brands we work on.
•Occasional interaction with clients and presentation at events held by Xupes.
•Analysing watches for servicing cost with purchasing department when required.
•Working closely with workshop manager with monthly reviews and KPIs.

Desired Skills And Experience

•Experience with training
•Existing accreditation
•3 years + watchmaking experience
•Good organisational skills.
•Good communication skills.
•Working well as part of a team.
•A self-starter, able to work independently.
•Previous watchmaking and/or polishing experience with the brands Xupes offers for sale.
•Experience working on both quartz, automatic, chronograph movements and small complications movements.



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