Job Description: Watch Technician Hamilton & Inches is one of the finest jewelers in the country with 150 years heritage creating beautiful jewellery and silverware. We hold a Royal Warrant as Silversmiths and Clock Specialists to Her Majesty The Queen. We are embarking on a new strategy for growth and an opportunity has arisen for an exceptional watch technician to join the team. We are looking to recruit a workshop watch technician to support the busy service workshop in Hamilton & Inches. If you are experienced within the industry and keen to take the next step in a challenging and dynamic environment and wanting to share your passion for excellence then this could be the ideal role for you.
The Role: The watch technician’s role will initially involve: changing watchstraps, adjusting watch bracelets, fitting watch batteries and re-sealing watch cases as and when required. Over time, this remit will expand to additional watch repair and servicing tasks, once the appropriate training – either in-house or with specific brand suppliers – has been completed to our standards. Whether your existing experience has been gained on the bench away from direct customer contact, or you have built your capability on the job serving customers within a retail jewelry store, your expertise will be valuable to our client, provided you can pass the future bench test. Key Accountabilities: Support the Service Supervisor in all aspects of watch repairs Have a great understanding of technical / horological principles Develop with your personal training and development plan to ensure a comprehensive understanding of watchmaking, new advancements and watch making technologies and new models of watches Support the customers’ watch selection with expert pre-sales advice Support increased repair revenues by liaising with the Service supervisor and Marketing to develop a communication programmed for future servicing of watches at recommended service intervals. Maintain client confidentiality at all times Represent the brand image of Hamilton & Inches ensuring positive impact and image on customers Take responsibility for safe working environment ensuring all health and safety policies are adhered to Demonstrate exceptional technical knowledge and attention to detail Be able to manage, motivate and inspire the Hamilton & Inches team Great commercial awareness and have exceptional attention to detail Have fantastic organisational skills, with the ability to priorities Pay and Conditions: Competitive salary based on experience Group personal pension Benefits: DIS / income protection