Key Responsibilities and Requirements
Inspects Estate Jewelry product submitted for repair and determines whether it is cost effective for quality repair
Interacts with customers to facilitate special orders and custom designs, as needed
Sets gemstones and diamonds: prong, bezel, channel, bead, rub and hammer
Finishes, polishes, and sizes rings
Resets and/or tightens gemstones/diamonds
Performs soldering, gluing pearls, and rhodium plating
Responsible for maintaining jeweler’s tools and equipment and for managing the workshop supplies, precious metal parts (findings), and stones needed to complete jobs
Ensures that the image database is complete, accurate, and up-to-date by submitting pieces for image in a timely manner and in compliance with the department imaging criteria
Must be customer service minded with a high standard for quality work
Must be organized, detail-oriented, and be able to prioritize, meeting deadlines in a frequently fast-paced environment
Must be able to work independently, collaborate with appropriate members of staff as needed and contribute as a member of our professional team
Must be flexible and able to manage multiple tasks and priorities
Must have strong English communication skills, both verbal and written
Must be able to independently structure and organize regular working activities while maintaining an orderly and clean work area
Equipment and Tools
Must demonstrate the ability to work quickly and precisely with a wide range of jewelry manufacturing tools, machines, and equipment necessary for precious metals assembly and restorations.
Must have a required attention to safety and knowledge of the hazards associated with each chemical/tool/machine
Education and Other Specialized Skills
Previous experience in a Bench Jeweler position required
Must have a minimum of 3-5 years related experience in gem/jewelry repair, GIA graduate Jeweler preferred
Knowledge of gemstone, diamonds, gem identification equipment, and Estate Jewelry
AGS certified, JA certified, MJSA certified, Graduate Jeweler diploma (GIA) or Graduate Gemologist certificate (GIA) is strongly preferred but not required
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