FASHIONPHILE is an ultra-luxury re-commerce retailer specialized in the buying and selling of handbags, fine jewelry, watches and accessories from brands including Cartier, David Yurman, Rolex, Harry Winston, Tiffany, Hermes and more. At our core, we’re a technology company with a mission of making the world’s most coveted brands more accessible by breaking down the walls of traditional luxury.

We are seeking a FULL-TIME FINE JEWELRY & WATCH REFINISHER to join our Fine Jewelry & Watch team in our Operations facility in CHELSEA, NY! The role of a Refinisher is to support the Fine Jewelry & Watch Department. The Refinisher is primarily responsible for cleaning and maintaining merchandise consistent with Company quality standards and service.


•Meet or exceed quarterly productivity goals
•Evaluate overall condition of pieces
•Brush, buff, clean and polish metal items and jewelry pieces, using jeweler’s tools, polishing wheel, and chemical bath
•Maintain an up to date list of shop supply inventory, ie diamond melee and batteries
•Inform Jewelry Manager when supplies and tools are low or need to be ordered
•Assist other departments when workflow is slow or help is needed
•Count and record daily production results. Notify the manager of any discrepancies.
•Understand the use and effects of various compounds and wheel for the finished polishing.
•Perform related polishing duties such as, operating lapping machines, racking and washing products as needed.
•Work safety at all times by consistently following safe work procedures for polishers, as well as all safety procedures required at your worksite. Promote safety by making suggestions for improvement and promptly reporting all incidents and safety issues to your team leader.

watch repair


•Proficiency in use of Gemological equipment
•Attend all applicable Fashionphile University training courses and remain up to date with new industry advancements
•Attend all department meetings
•Maintain equipment & tools in good working order
•Maintain a clean working environment, free of dust and debris
•Maintain understanding of the functionality of other departments including Client Services, Inventory, Check-In and Shipping
•Maintain proficiency in Fashionphile Admin website
•Respond to any tasks, tags, emails or Slack messages in a timely manner (one business day)
•Work professionally within a team as well as independently
•Effectively manage time and operate with efficiency and accuracy


•1+ years experience polishing precious metals – 18k Gold, Platinum, Silver
•Regular, dependable attendance and punctuality
•Excellent time management & organizational skills
•Excellent written and verbal communication, including full proficiency in grammar and spelling


•On-the-job training
•Employer paid health-care coverage for employee and generous contribution toward dependent coverage
•FSA options
•Dental and vision coverage
•Long Term Disability Insurance
•Free Life Insurance and AD&D
•Commuter Benefits Plan
•Employee Discount
•Paid vacation and sick time
•401(k) plan with generous match


FASHIONPHILE Group LLC is proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at




Apply Now