Posted September 16, 2016 by Mark Esslinger
Our Watch Technician will support our watchmaking and operation teams. Technicians play a critical role within the shop, assisting the company not only in pre-sale production, but also post-sale customer satisfaction. This role is a great chance to be trained in the horology space and work alongside some of the industry’s best certified watchmakers. The right candidate will make a large impact on our team and see growth opportunity that can be applied towards a potential certification in the industry.
What you will be doing:
Casing and de-casing timepieces Running various tests for watchmakers in preparation for authentication and final quality checks Basic data entry of watch specifications and test results Assisting sales and operations in customer satisfaction and post-sale order fulfillment Basic parts repairs and adjustments (e.g., crystals, pushers, changing watch batteries) Polishing and cleaning watches as needed Regularly communicating with internal teams, especially regarding deadlines and delays Maintaining a high standard of professionalism and quality
Remaining cognizant of and abiding by all of C&C security and safety requirements Watch Techs are responsible for repairing; battery changes to customer watches; inventory of watch parts and equipment; presenting service options and detailed information on features and benefits; working with the entire sales and service team to provide a superior experience to all of our valued customers and meeting individual and team sales goals.
Mechanical watch servicing
Adjusting Swiss escapements
Timing and staffing balances
Immediate Hire! Up On Interview
Job Type: Full-time
Salary: Upon Request
High school or equivalent
Watch Making: 1 year
Spanish, Russian, Indian
Send resume to: email@example.com