Reporting to the Technical Supervisor, the Watchmaker is primarily responsible to diagnose and repair watches, which consists of repairing and encasing the movement. When needed, the individual is also expected to dismantle the case components of the watches, in preparation for the polishing, and also to prepare/assemble the case components of the watches, prior to encase the movement. The position requires a high level of dexterity and focus to handle small parts and provide a best-in class quality.
•Describe condition of the piece to be evaluated.
•Identify root cause of problems in accordance to the client request(s).
•Select the adequate service in accordance with the Brands policy while:
•Meeting the client request.
•Proposing a solution to solve the issue.
•Identify the spare parts needed to repair the evaluated piece.Dismantling
•Dismantle the timepieces and insert all parts dismantled into the repair box:
•Remove the strap or the bracelet.
•Separate movement/dial/hands from the case components.
•Dismantle the watches case components.Case Preparation
•Install and assemble the watches case components in preparation of the encasing of the movement.
•Check and ensure waterproofness of the case.
•Analyse and take decisions to define proper methodology to repair the movement. Sample of movements to be repaired:
•Use or develop adequate tools or processes to correct issues that can arise during the repair process.
•When necessary, resolve issues related to limited (or no) access to spare parts by fixing existing components of the piece.
High School diploma or GED
Watchmaker certification from an accredited watchmaker program
Relocation Assistance Provided (as applicable).
Job Type: Full-time
Dallas, TX (Required)