Our Watch Technician will support our watchmaking and operation teams. Technicians play a critical role within the shop, assisting the company not only in pre-sale production, but also post-sale customer satisfaction. This role is a great chance to be trained in the horology space and work alongside some of the industry’s best certified watchmakers. The right candidate will make a large impact on our team and see growth opportunity that can be applied towards a potential certification in the industry.
What you will be doing:
- Casing and de-casing timepieces
- Running various tests for watchmakers in preparation for authentication and final quality checks
- Basic data entry of watch specifications and test results
- Assisting sales and operations in customer satisfaction and post-sale order fulfillment
- Basic parts repairs and adjustments (e.g., crystals, pushers, changing batteries)
- Polishing and cleaning watches as needed
- Regularly communicating with internal teams, especially regarding deadlines and delays
- Maintaining a high standard of professionalism and quality
- Remaining cognizant of and abiding by all of C&C’s security and safety requirements
What we’re looking for:
- High school diploma or GED
- Mechanical aptitude with strong desire to learn
- Basic computer knowledge
- Technical experience in the watch and/or jewelry industries preferred, but not required
- Working experience with luxury brands is a plus
- Strong attention to detail, focus, and acuity
- Clear and consistent communication skills
What we can offer you:
- Medical, dental, and vision benefits
- 401(k) plan, with a company match
- 20 days of PTO in your first year
- Leadership that invests in your happiness as well as your growth
- A team that contributes to your growth as well as your happiness